How a Good Communications Policy can Avert a Social Media Crisis (and Actually Get You Customers)

United has been embroiled in another social media crisis – so what could they have done to avoid it? Contributor David Amerland provides his insight. 
How a Good Communications Policy can Avert a Social Media Crisis (and Actually Get You Customers) originally posted at Social Media Today

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s